Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of larinajewelry (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://larinajewelry.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect 👌😊
The ring is very shiny! And the gold is not too yellow, which I appreciate. Overall, I think it’s a great ring at an affordable price!
Love the rings beautiful 😍
Excellent
very, very beautiful ring - this is the second one I've ordered and I'm very happy with them. The stones sparkle much more in real life - and better lighting, and the ring is quite a lovely piece. The sellers are very, very courteous and helpful, and it is a pleasure to buy at this store! I look forward to my next purchase! thank you!!
The ring is as described.very nice ring and very shiny. The product is great. fast delivery Thank you
Very beautiful
What a lovely sparkle ring pictures do do it justice I love this ring well worth the money and highly recommend.
A snowy ring is incredibly modest I love
Very beautiful ring, with a lot of shine and that is very satisfied with my purchase.
Beautiful ring, I thought it was bigger.
Very good I like it
Beautiful ring. Great sparkle. Looks like a genuine diamond ring.
Beautiful ring. It's pretty holy. I recommend the purchase.
Beautiful ring. Wonderful price. Love love this ring. The stones are just beautiful and it fits perfectly.
I loved simply beautiful recommend the size was perfect and the stones are bright I was well satisfied with the ring
Ótimo!
So sparkly! Very high quality looking. Arrived relatively quickly!
Handsome. Shines a lot. Stones are so big that it gives me the impression of fake…
unbelievably beautiful!
I admired the incredible brilliance of the Moissanite. It has fire and sparkle that rivals even the highest quality diamonds. The stone is clear and flawless to the naked eye, offering a beautiful and luxurious look. The craftsmanship of the ring is impeccable. The setting is sturdy and well-made, ensuring the moissanite stays securely in place.
And Woo, how is this crazy? Looks great, recommended!
It is generous! The stones are gorgeous! Recommend!
Great looking, shiny
Nice ring.